Privacy Policy for Mandoobi App
Mandoobi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Mandoobi app (the “App”). Please read this Privacy Policy carefully. By using our App, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you register or use the App, we may collect:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely by third-party payment providers)
1.2 Non-Personal Information
We may collect non-identifiable information about your use of the App, including:
- Device information (e.g., model, operating system)
- Log data (e.g., IP address, browser type, time and date of access)
- Location data (with your consent)
1.3 Usage Data
We collect data on your interactions with the App, including:
- Order history
- Search queries
- App features accessed
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services.
- To process and fulfill your orders.
- To facilitate communication between you, riders, and vendors.
- To offer personalized recommendations and promotions.
- To send updates, alerts, and important notifications.
- To prevent fraudulent or unauthorized activities.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: For order processing, delivery, and payment facilitation.
- Riders and Vendors: To complete your deliveries and orders.
- Legal Authorities: To comply with legal obligations or respond to lawful requests.
4. Data Security
We use encryption, secure servers, and other advanced security measures to protect your data. While we strive to secure your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
5.1 Access and Updates
You can access, update, or delete your personal information through your account settings or by contacting us.
5.2 Location Services
You can enable or disable location tracking through your device settings.
5.3 Marketing Preferences
You can opt out of receiving promotional emails by using the “Unsubscribe” link in our emails.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
7. Children’s Privacy
Mandoobi does not knowingly collect information from children under the age of 13. If we discover that we have inadvertently collected such data, we will delete it promptly.
8. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to the App. We encourage you to review the policy periodically.